Skip to main content
All CollectionsMiscellaneous + FAQs
How does doola keep my information safe?
How does doola keep my information safe?
Updated over a week ago

At doola, safeguarding our customers' sensitive data is a paramount responsibility. We employ a comprehensive, multi-layered security strategy to ensure the confidentiality, integrity, and availability of all information entrusted to us.

Data Encryption

We utilize advanced encryption protocols to protect data both at rest and in transit. Sensitive information is encrypted using industry-standard algorithms, ensuring that unauthorized parties cannot access or decipher the data. This approach aligns with our commitment to maintaining the highest levels of data security.

AWS Cloud Storage

Our infrastructure is built on Amazon Web Services (AWS), a leader in secure cloud computing. AWS provides robust security features, including data encryption, network firewalls, and compliance with global security standards. By leveraging AWS, we ensure that our customers' data is stored in a secure, reliable, and scalable environment.

Compliance with Data Protection Regulations

We adhere to stringent data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our Data Processing Addendum outlines our commitment to processing personal data in compliance with applicable laws, ensuring transparency and accountability in our data handling practices.

Regular Security Audits and Monitoring

To maintain our security posture, we conduct regular security audits and continuous monitoring of our systems. These practices enable us to identify and address potential vulnerabilities promptly, ensuring that our security measures remain effective against evolving threats.

Access Controls and Authentication

We implement strict access controls and authentication mechanisms to ensure that only authorized personnel can access sensitive data. This includes multi-factor authentication and role-based access controls, which limit data access based on the principle of least privilege.

Employee Training and Awareness

Our team undergoes regular training on data protection and security best practices. This ensures that all employees are aware of their responsibilities in safeguarding customer data and are equipped to handle information securely.

By integrating these measures, doola demonstrates a steadfast commitment to protecting our customers' sensitive information, fostering trust, and ensuring compliance with global data protection standards.

Did this answer your question?