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How to Contact Customer Support for Assistance

Summary: This article outlines the various ways to obtain assistance from our customer support team.

How to Get Assistance

If you need help or have questions regarding our services, there are several ways to reach out for assistance:

Online Support Form

  1. Visit the support request form at doola Support Form.
  2. Fill out the required fields, including your name, email address, and a description of your issue.
  3. Submit the form, and a member of our team will respond via email as quickly as possible.

Direct Contact

  • You can initiate a chat for immediate assistance by logging into your account at app.doola.com/login.
  • Once logged in, refresh the window and start a new chat for an authenticated experience.

Email Support

  • If you prefer to communicate via email, you can reach out to our customer support team directly at support@example.com. Be sure to include your account details and a description of your issue for faster assistance.

Response Time

  • Our team aims to respond to inquiries within one business day. If you do not receive a response, please check your spam folder or reach out again.

Additional Resources

  • For common questions and troubleshooting tips, you can visit our knowledge base at doola Knowledge Base.

Conclusion

Getting assistance is straightforward through our online support form, direct chat, or email. Our customer support team is dedicated to helping you resolve any issues or answer your questions promptly. If you need further help, do not hesitate to reach out.