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Can You Text with an Agent for Support? Alternative Options Available

Summary: This article addresses the question of whether you can text with an agent for support.

Texting with an Agent

Currently, direct texting with an agent is not available. However, you can initiate support through the following methods:

  1. Support Form: If you need assistance, please fill out the support form with your details. This will allow the support team to address your inquiry effectively. You can access the support form here.

  2. Email Communication: For ongoing inquiries, you can communicate via email. Ensure you provide all necessary details to facilitate a prompt response.

  3. Chat Support: While direct texting is not an option, you can engage in chat support through the designated platforms after logging into your account.

Conclusion

While direct texting with an agent is not currently offered, you can still receive support through the support form and email communication. For immediate assistance, consider using the chat support feature available after logging into your account.